Close down all service centers

As part of our ongoing commitment to protect our employees and customers and in line with the directives set by the Supreme Committee for dealing with Corona Virus, Genetco Service Centers shall remain temporarily closed from March 25th until further notice.

We are committed to helping our customers during this time and if you have any urgent request or need of information, please visit our website or contact us as we will be providing continuous updates for any further changes.

Home Appliances service Centre
LOCATION NAME PHONE
Muscat Mr.Tahir 94108901
Upcountry Mr.Ajith 96073602
Sohar Mr.Ishara 79011371
Ibri Mr.Arun 94301203
Nizwa Mr.Assad 94301168
Sur Mr.Sujeeth 96740692
Salalah Mr.Narayana kutty 96311602

Centralised call log number for receiving service complaints and queries.

HOME APPLIANCES TOLL FREE: 80070004

CANON TOLL FREE: 80070003

Canon service Centre
LOCATION CUSTOMER CARE TOLL FREE
MUSCAT 95646154 80070003
SALALAH 95145986, 92090752
NIZWA 96743404
SOHAR 96148301, 95646525

Genetco was established in 1971, is one of the largest and most diversified company in Trade, Engineering & Facilities Management in Sultanate of Oman              100% Omani Company              GENETCO is customer focused and service oriented and certified to ISO 9001:2015 (Quality Management Systems) & ISO 45001:2018 (Occupational Health & Safety Management System)              Registered with Tender Board as Grade Excellent              Everyone In Genetco Services The Customer Or Someone Serving The Customer
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Trade

Sharad kumar Sr. General Manager - Trade +968 95076845 sharad@genetco.net
P.S. Padmakumar
Deputy General Manager +968 96594692 padmakumar@genetco.net
Virendra Singh Pathania Asst. General Manager - Product Management +968 92764431 virendra@genetco.net
Saurabh Patni Product Manager +968 94108889 saurabh.patni@genetco.net
Mohsin Roshan Ali Sales Manager – Dealers +968 99368918 mohsin@genetco.net
Macknish Milton Sales Manager – Hypermarkets & Power Retailers +968 97899288 milton@genetco.net
Manoj K.C Branch Manager – Salalah +968 97349696 manojkc@genetco.net
Anil Kumar Product & Sales Manager – B2B +968 94025471 anil.kumar@genetco.net
Rajeev T.R Product & Sales Manager - B2C +968 95322017 rajeevtr@genetco.net
Prasanth P Nair Product Manager +968 97748977 prasanth@genetco.net
Prasanth P Nair Product Manager +968 97748977 prasanth@genetco.net
Salil Chand Service Manager +968 94108909 salil@genetco.net
K.G.Dayaseelan Manager - AMC +968 95183505 kgdayas@genetco.net
Manjunath UM Manager – Spare Parts +968 94301171 ha.spares@genetco.net
Sree Jayan Asst. Manager Canon Service +968 94048492 jayan@genetco.net
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