Close down all service centers

As part of our ongoing commitment to protect our employees and customers and in line with the directives set by the Supreme Committee for dealing with Corona Virus, Genetco Service Centers shall remain temporarily closed from March 25th until further notice.

We are committed to helping our customers during this time and if you have any urgent request or need of information, please visit our website or contact us as we will be providing continuous updates for any further changes.

Home Appliances service Centre
Muscat Mr.Tahir 94108901
Upcountry Mr.Ajith 96073602
Sohar Mr.Ishara 79011371
Ibri Mr.Arun 94301203
Nizwa Mr.Assad 94301168
Sur Mr.Sujeeth 96740692
Salalah Mr.Narayana kutty 96311602

Centralised call log number for receiving service complaints and queries.



Canon service Centre
MUSCAT 95646154 80070003
SALALAH 95145986, 92090752
NIZWA 96743404
SOHAR 96148301, 95646525

Genetco was established in 1971, is one of the largest and most diversified company in Trade, Engineering & Facilities Management in Sultanate of Oman              100% Omani Company              GENETCO is customer focused and service oriented and certified to ISO 9001:2015 (Quality Management Systems) & ISO 45001:2018 (Occupational Health & Safety Management System)              Registered with Tender Board as Grade Excellent              Everyone In Genetco Services The Customer Or Someone Serving The Customer
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Board of Directors

Murtadha Hassan Ali Chairman
Hussain Jawad Vice Chairman
Imad Kamal Sultan Executive Director
Faisal Murtadha Al Lawati Executive Director

Management Team

Dr. Muthanna Al Durrah CEO
Darwish Al-Dajani COO
K.S. Ananthanarayanan CFO
Ammar Al Bulushi Manager - HR & Admin
Taha Al Lawati Sr. Manager - Purchasing
Dr. Rami F. Saad Manager - Legal
Syed Muhammad Waseem Abbas Manager - IT
Amira al balushi
Recruitment Executive

Sharad Kumar Sr. General Manager - Trade
P.S. Padmakumar
Deputy General Manager
Virendra Singh Pathania Asst. General Manager - Product Management
T. R. Rajeev Product & Sales Manager- Canon B2C
Anil Kumar Product & Sales Manager – Canon B2B
Prasanth P Nair Product Manager – Musical Instruments & Audio
Manoj K.C
Branch Manager – Salalah
Saurabh Patni Product Manager – Home Appliances
Salil Chand Service Manager – Home Appliances
K.G.Dayaseelan Manager-AMC
Sreejayan Asst. Service Manager - Canon

Nishat Ahmed GM Engineering
Francis Gabriel Dy. General Manager - Kitchen, Laundry & Commercial Projects
David John Division Manager - Cold Rooms
Eng. Mohamed Mohideen Division Manager - Elevators
Shivadasan Palliyath Manager Sales - Kitchen & Laundry

Eng. Hasan Hamdan General Manager
Kabeer Kutty Operations Manager
Muhammed Shakoor Business Development Manager
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