Close down all service centers

As part of our ongoing commitment to protect our employees and customers and in line with the directives set by the Supreme Committee for dealing with Corona Virus, Genetco Service Centers shall remain temporarily closed from March 25th until further notice.

We are committed to helping our customers during this time and if you have any urgent request or need of information, please visit our website or contact us as we will be providing continuous updates for any further changes.

Home Appliances service Centre
LOCATION NAME PHONE
Muscat Mr.Tahir 94108901
Upcountry Mr.Ajith 96073602
Sohar Mr.Ishara 79011371
Ibri Mr.Arun 94301203
Nizwa Mr.Assad 94301168
Sur Mr.Sujeeth 96740692
Salalah Mr.Narayana kutty 96311602

Centralised call log number for receiving service complaints and queries.

HOME APPLIANCES TOLL FREE: 80070004

CANON TOLL FREE: 80070003

Canon service Centre
LOCATION CUSTOMER CARE TOLL FREE
MUSCAT 95646154 80070003
SALALAH 95145986, 92090752
NIZWA 96743404
SOHAR 96148301, 95646525

Genetco was established in 1971, is one of the largest and most diversified company in Trade, Engineering & Facilities Management in Sultanate of Oman              100% Omani Company              GENETCO is customer focused and service oriented and certified to ISO 9001:2015 (Quality Management Systems) & ISO 45001:2018 (Occupational Health & Safety Management System)              Registered with Tender Board as Grade Excellent              Everyone In Genetco Services The Customer Or Someone Serving The Customer
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Activities

Genetco’s activities are broadly classified as under, details of which are covered in their separate sections

Trade: Retail and Distribution of
  • > Electronics & Home Appliances,
  • > Office Automation, Personal Printing, and Cameras
  • > Musical Instruments and Sound Systems
Engineering Projects: Design, Supply, Installation, Commissioning & After Sales Support for

  • > HVAC & Air Conditioning
  • > MEP (Mechanical, Electrical & Plumbing)
  • > Elevators
  • > Cold Rooms
  • > Commercial Kitchen and Laundromats
Facilities Management & Engineering Services
  • > Operations Maintenance - Annual Maintenance Contracts
  • > Energy Audits
Health & Safety Department
GENETCO has a corporate HSE department, and have an unwavering commitment to excellence in Health, Safety and Environment.


HSE Trainings

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