Close down all service centers

As part of our ongoing commitment to protect our employees and customers and in line with the directives set by the Supreme Committee for dealing with Corona Virus, Genetco Service Centers shall remain temporarily closed from March 25th until further notice.

We are committed to helping our customers during this time and if you have any urgent request or need of information, please visit our website or contact us as we will be providing continuous updates for any further changes.

Home Appliances service Centre
Muscat Mr.Tahir 94108901
Upcountry Mr.Ajith 96073602
Sohar Mr.Ishara 79011371
Ibri Mr.Arun 94301203
Nizwa Mr.Assad 94301168
Sur Mr.Sujeeth 96740692
Salalah Mr.Narayana kutty 96311602

Centralised call log number for receiving service complaints and queries.



Canon service Centre
MUSCAT 95646154 80070003
SALALAH 95145986, 92090752
NIZWA 96743404
SOHAR 96148301, 95646525

Genetco was established in 1971, is one of the largest and most diversified company in Trade, Engineering & Facilities Management in Sultanate of Oman              100% Omani Company              GENETCO is customer focused and service oriented and certified to ISO 9001:2015 (Quality Management Systems) & ISO 45001:2018 (Occupational Health & Safety Management System)              Registered with Tender Board as Grade Excellent              Everyone In Genetco Services The Customer Or Someone Serving The Customer
homed_homee_homef_home11homeg_home15homeq_homer_GREE_GLOBE OUTTERhomej_skyworthhomeHITACHI _WMhome14home_canonservicehomek_hitachi_Fmlyhomen_homeqqtcleosr

                                    RATIONAL Oven Sales Training Report

Training Date : 3rd January’ 2018
Time : 12.00pm to 3.00 pm 
Trainer : Mr. Simon Park-Davis – Managing Director  - RATIONAL Kitchen & Catering Equipment Trading FZCO

Attendees from GENETCO  KLD Division   : 

1. Francis Gabriel - DGM
2. Shivadasan Palliyath – Sales Manager
3. Shahimon – Senior Sales Executive
4. Vipin Chand – Sales Engineer
5. Ranjith V.P – Sales & Commercial Coordinator

The training commenced  on 3rd of January ‘2018  at 12.00 noon  in the in Genetco Board room  on the 4th floor ,  this  was a  sales training on Rational oven and their usage  ,  these ovens are  predominantly  used in star hotels and Ministries where bulk cooking is required  .

The models that were discussed was Combi master Plus , Combi master Plus XS, Self Cooking Center and  Self Cooking Center XS  . The Operational procedure for these equipment was explained to the participants in brief . The features of these equipments were explained step by step with the benefits and its advantage over its competition which can be handy for us as a Sales tool.

The participants were explained the features of the ovens using video slides.

The training concluded at 3.00 pm


·        Rational Self Cooking Center


  Rational Self Cooking Center XS


© 2020 Copyright Genetco All Rights Reserved