Genetco was established in 1971, is one of the largest and most diversified company in Trade, Engineering & Facilities Management in Sultanate of Oman                                                                                                        100% Omani Company                                                                                                        Is customer focused and service oriented and is certified to ISO 9001:2015 (Quality Management Systems)                                                                                                        Registered with Tender Board as Grade Excellent                                                                                                        Everyone In Genetco Services The Customer Or Someone Serving The Customer
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Genetco wins service performance award   

  

Leading Home Appliance distributer in Oman has won the first best service performance and improvement award for the year 2017 from Hitachi Sales Middle East. The award was presented by    Mr. Kazuhiro Aizawa –Global Service Head in the Hitachi 6th Middle East, Africa &CIS Service Conference held at Georgia on 25th of April -2018.

Conference was attended by representatives of MEA &CIS Countries, Delegates from Hitachi Factories and Global Service, Tokyo-Japan.

Genetco has been established in 1971 as a partnership between WJ Towel &Co and Murthadha Hassan Ali. In 47 Years Genetco has gained significant reputation and market share in retail, distribution, engineering projects , electro mechanical services ,facility management and Office automation.

In the conference,Genetco highlighted the development of service activities focusing on “continuous Process Improvement “ and also showcased the best practices adopted in their service operations to improve service activities in Oman  with biggest state of art service  and spare parts store in the country by maintaining high-level  of Customer satisfaction by reducing Repair Turn Around Time and up-lifting Hitachi Brand Image .





 

 

 

 

 

 

 

 

 


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