Close down all service centers

As part of our ongoing commitment to protect our employees and customers and in line with the directives set by the Supreme Committee for dealing with Corona Virus, Genetco Service Centers shall remain temporarily closed from March 25th until further notice.

We are committed to helping our customers during this time and if you have any urgent request or need of information, please visit our website or contact us as we will be providing continuous updates for any further changes.

Home Appliances service Centre
LOCATION NAME PHONE
Muscat Mr.Tahir 94108901
Upcountry Mr.Ajith 96073602
Sohar Mr.Ishara 79011371
Ibri Mr.Arun 94301203
Nizwa Mr.Assad 94301168
Sur Mr.Sujeeth 96740692
Salalah Mr.Narayana kutty 96311602

Centralised call log number for receiving service complaints and queries.

HOME APPLIANCES TOLL FREE: 80070004

CANON TOLL FREE: 80070003

Canon service Centre
LOCATION CUSTOMER CARE TOLL FREE
MUSCAT 95646154 80070003
SALALAH 95145986, 92090752
NIZWA 96743404
SOHAR 96148301, 95646525

Genetco was established in 1971, is one of the largest and most diversified company in Trade, Engineering & Facilities Management in Sultanate of Oman              100% Omani Company              GENETCO is customer focused and service oriented and certified to ISO 9001:2015 (Quality Management Systems) & ISO 45001:2018 (Occupational Health & Safety Management System)              Registered with Tender Board as Grade Excellent              Everyone In Genetco Services The Customer Or Someone Serving The Customer
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Canon Middle East Acknowledges Genetco Achievements

   

  

Canon in their 80th year of operations, a globe leader in imaging solutions, held its Annual Partner Conference for the Middle East, where they showcased the latest innovative imaging products and solutions that shall transform and support the growth of their businesses in a fast-paced, technologically-enabled future. The Annual Partner Conference aimed at further cementing of Canon’s role as a partner of choice for all individuals, organizations, and Government sectors within the evolving world of business in providing comprehensive solutions to fulfill their needs.

In this Conference, Genetco was awarded with two prestigious awards “The Inspirational Award in Marketing Excellence" and "Business Driver Award” for the Business Imaging Solution Category. These awards were given to Genetco based on the criteria of significant growth in Business Imaging Solution Category. Genetco was also acknowledged with a long service award with their partnership flourishing in the 4th decade. 

Genetco have been very successful to substantially increase Canon ’Market Share in Oman for both, consumers and business range of products, that in addition of being very successful in signing several high profile and very prestigious Manage Print Service (MPS) Contracts. It is a fact that this success is attributed to the quality of products being offered by Canon and OSE and the quality of services provided by Genetco with such dedicated, trained, and highly qualified service support engineers and support staff who are strived to provide full and complete customer satisfaction.

The conference was engulfed a “Be future ready” theme. In line with promoting Open communication, New possibilities and Extended horizons (ONE), which demonstrated the full Canon Eco system range for consumers and businesses alike. Thus, allowing its partners to experience Canon’s journey throughout its decades long history and encounter the progression and projection of how technologies can be used in the future.

  كانون الشرق الأوسط تعترف بإنجازات جينيتكو

عقدت كانون (Canon) في عامها ال 80 من التشغيل، الرائدة عالميا في مجال حلول التصوير، المؤتمر السنوي للشركاء في الشرق الأوسط، حيث عرضت أحدث منتجات التصوير مبتكرة الحلول التي من شأنها في المستقبل تطوير ودعم نمو أعمالهم بوتيرة عالية وذلك بأستخدام أحدث التقنيات والتكنولوجيا المتطورة. ويهدف المؤتمر السنوي للشركاء إلى تعزيز دور كانون كشريك مفضل للأفراد وألمؤسسات والشركات والجهات الرسمية على حد سواء عن طريق توفير الحلول المتكاملة والمناسبة لكل منهم.

وفي هذا المؤتمر، تم تقدير و مكافأة جينيتكو باثنين من الجوائز المرموقة "جائزة التميز في التسويق" وجائزة "رائد الأعمال في الأعمال التجارية في فئة حلول التصوير". وقد منحت هذه الجوائز استنادا إلى معايير النمو الكبيرة التي حققتها جينتكو خلال العام 2017. كما منحت جينيتكو جائزة الخدمة المتميزة وازدهار شراكتهم مع كانون على مدى أكثر من ثلاثة عقود من الزمن.

لقد حققت جينيتكو نتائج باهرة وزيادة كبيرة في حصة سوق كانون من كافة منتجاتها في سلطنة عمان وزيادة حجم قاعدة العملاء بالإضافة إلى أنجازات متميزة في توقيع العديد من عقود خدمات الطباعة رفيعة المستوى مع العديد من الجهات الرسمية والشركات المرموقة. والحقيقة أن هذا النجاح يعزى إلى جودة المنتجات التي تقدمها كانون ومعدات أوسي (OSE) ونوعية الخدمات التي تقدمها جينيتكو من مهندسي دعم الخدمة والمدربين والمؤهلين تأهيلا عاليا وموظفي الدعم الذين يسعون جاهدين لتوفير اقصى درجة من رضا العملاء.




 

 

 

 

 

 

 

 


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